6/14 | How Customer Success Can Drive your Business

6/14 | How Customer Success Can Drive your Business
May 16, 2016 _Underscore.VC

Building a enduring business requires more than just a “land and expand” sales culture. Truly focusing on your customers and finding ways to support their needs and grow with them is the key to building a great customer relationships and, ultimately, becoming your customer’s trusted partner.

Customer Success professionals are committed to this need and spend their days building meaningful relationships with their customers, but it’s not always easy to know how to build the relationships in a way that will convert to more business.

The .VC team has spent the past few years thinking about this problem and will share a new framework to help think about how to grow with your customers and integrate your entire team around customer success in order to increase revenue.

We will also bring together a group of Customer Success leaders to share their best practices and discuss how to drive growth through customer success.

 

Event Content:

The slides and full articles mentioned at this event are posted on the Startup Secrets website here.

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